Fulfilment Policy.

Description of Services

Omotayo CPA LLC provides professional accounting, tax preparation, financial advisory, and business consulting services to individuals, small businesses, and organizations. Services are delivered virtually or in person, depending on client needs and preferences. All engagements are governed by written agreements outlining the scope, fees, and expected deliverables.

Purchase Currency

All prices and fees listed on our website are stated in U.S. Dollars (USD) unless otherwise indicated.

Customer Service Contact Information

For questions or concerns, please contact us via any of the following methods:

• Email: info@omotayocpa.com
• Phone: (214) 646-0300
• Mailing Address: 12801 N Central Expy, Ste 750, Dallas, TX 75243
• Live Support: Available during business hours via our website chat.

Refund Policy

Due to the nature of professional services, refunds are generally not provided once a service has commenced or been delivered. However, if you are dissatisfied with the service provided, please contact us to discuss your concerns. We are committed to resolving issues in a professional and timely manner.

Delivery Policy

Services are delivered based on the agreed timeline outlined in each engagement agreement. Most services are delivered electronically via secure client portals or email. For in-person services, appointments are scheduled at our office or a mutually agreed location.

Return Policy

As Omotayo CPA LLC provides professional services and not physical goods, a traditional return policy does not apply. If you believe a service was delivered in error or not as agreed, please contact us within 7 business days so we can address and rectify the situation.

Cancellation Policy

Clients may cancel services by providing written notice at least 48 hours in advance of the scheduled service time. For ongoing engagements (such as monthly accounting), cancellations must be made in writing with 15 days' notice. Fees may apply for cancellations made after service commencement or for missed appointments without prior notice.

Legal or Export Restrictions

Our services are intended for U.S. clients and U.S.-based businesses. We do not provide international tax or compliance services unless explicitly stated in the engagement letter. Clients are responsible for compliance with applicable local, state, and federal laws.

Privacy Policy

We value your privacy. All personal and financial information provided to Omotayo CPA LLC is handled with strict confidentiality in accordance with applicable data protection laws. Please review our full Privacy Policy for more details.

Business Address

Omotayo CPA LLC
12801 N Central Expy, Ste 750
Dallas, TX 75243

Promotions

Any promotional offers or discounts will be clearly described on our website or marketing materials, including eligibility criteria and expiration dates. Terms of promotions are subject to change and cannot be combined unless stated.

Security and Payment Information

We take the security of your payment information seriously. All transactions are processed through Stripe, which is PCI DSS compliant, ensuring your data is encrypted and handled securely. Our website uses HTTPS encryption and follows industry-standard security practices.